SWAZILAND:MTN’s Mobile Money hijacked


 A rather good initiative by MTN Swaziland to allow their registered customers to conveniently transfer sums of money to their relatives in faraway places has been hijacked by certain syndicates to con unsuspecting members of the public.

This newspaper can this week reveal that MTN’s Mobile Money service has now become the latest conduit for emerging pyramid schemes to move monies between depositors who are part of their ever growing membership despite various warnings that such schemes are illegal and risky. 

The words to ‘con unsuspecting members of the public’ have been deliberately selected because the subject of this story has left some members of the public, who are its customers, with more questions than answers following its sudden collapse.       

With the Central Bank of Swaziland (CBS), particularly having opened its eyes widely where it concerns the operation of pyramid schemes in the country, they have centred their battle against these schemes on commercial banks, which have been used to transfer monies between depositors. 

Several Ponzi schemes have mushroomed in recent months in the country touting their members to make deposits through mobile money instead of commercial banks where deposits and withdrawals are otherwise easily traced by the watchdog; the CBS in cases where they suspect Ponzi schemes activity is ongoing.     

Just like the fast becoming famous MMM, which has taken the country and many in the region by storm, a number of mushrooming Ponzi schemes promise huge profits to their depositing members. 

These schemes promise as much as 50% interest with some as much as 100% depending on the period taken before receiving the investment return. It has, however, been easy to trace these schemes for the Central Bank as the money used to be deposited in one central account. One such scheme that was nabbed by the CBS and labelled a pyramid scheme during a marathon court case is the once famous Channel S Club, whose monies still remain frozen by the bank with its members still in the dark on how they will eventually get their returns who deposited money into the scheme.

Making members to deposit their money in the central account was always going to be a tall order for the mushrooming schemes hence they were forced to look at other ways they can grow their schemes. 

The Central Bank, with the assistance of the commercial banks, found it easy to trace the pyramid schemes by following the trace of the monies deposited in the central account. 

A new way of continuing with the schemes without necessarily being traced was coined and it has worked for the pyramid schemes. This time around it has become a mammoth task for the commercial banks to trace money deposited into the schemes as they no longer operate using a central account. 

In a funny way, it is just like people transferring money to each other, which seemingly are innocent transactions that banks just cannot keep watch over. The money is now moved through investors and not the central account.

As if that was not enough, the local Ponzi schemes have gone a further step to ditch the various banks as they are now operating using MTN’s Mobile Money service. One such scheme is the Money Flight to 2022, which originated at Ngogola past Mafutseni in the Manzini region. 

Having been started just two months back, its membership had grown very fast and now boasts of close to 800 members. It operates through Whatsapp social media platform where information about the scheme and where money should be deposited is disseminated to the members.  

In its manifesto, the scheme is described as a daily stokvel (scheme) that is trying to empower its members financially. They say even though it was started in Ngogola, everyone is welcome to join as they share and grow their wealth. On a daily basis when there is need for money to be transferred, any of the scheme’s administrators post a list of names with numbers next to them. 

These numbers show the amount of money that should be deposited.  The other members then choose from the list and reflect their choices in the group to allow the scheme to be up to date with all the necessary information. 

Upon choosing that particular member they are then paid through mobile money after going to the verification group to seek their mobile money numbers. 

After the payment is complete that particular member returns to the verification group to reflect payment stating all the details of the payment and the one receiving the payment also reflects having received the money on their mobile money account. 

On the following day the name of the one that made the payment the previous day appears reflecting the money that should be paid to them with a 20% return included and the very same process starts and is repeated the following day.

One member of the Money Flight 2022 scheme, who preferred anonymity, lamented how members were lured into the scheme.  

“What is of great concern, is that once members are lured into joining the pyramid schemes, they view them as the next best thing to investment yet when such schemes close down reality then strikes that all is lost. We are lured into investing huge sums of money that even go up as E10 000 to E20 000 depending on how long we have been with the scheme and have gotten used to the idea of getting rewards just by depositing money. We all start small, but end up investing huge sums of money as the returns are quite good at the start up until we realise they are being conned once the membership enlarges,” disclosed the member.

MTN: We’re not aware 
 
Swazi MTN  stated they were not aware that some of their subscribers on the platform were circulating “suspicious funds”. 
MTN Corporate Affairs Manager Mandla Luphondvo highlighted, however, that their system does track patterns of transactions which would, without question, lead them to those questionable transactions. 

He said through their risk book, they continually reviewed incidents in the market that can expose Mobile Money to risk or non-compliance
“Swazi MTN is a good corporate organisation in this community and compliance is definitely an imperative for the company. With sharing of best practice from other 14 MTN Mobile Money operators, MTN Group invested in an even more superior wallet platform to proactively monitor for suspicious transactions through exceptions,” he said. 

Adding, he said; “Furthermore, the exchange unit within the Central Bank of Swaziland (CBS) has conducted a number of workshops at Swazi MTN creating awareness on risks in the market and some suggested mitigations. Swazi MTN annually engages agents to educate them on money laundering and reporting of suspicious transactions and this year they are scheduled to take place in May for all the regions. On a daily basis, we also engage our agents through our Trade Marketers who constantly visit agents to discuss business issues, challenges and opportunities.”

Luphondvo continued that the company uses Risk Secure, a platform which embeds the AML exception reports and traces patterns of risk and abuse on the platform. He explained that this platform offers trigger reporting on an on-going basis and  they had a team that investigates and confirms such occurrence. He also revealed that the company uses both conventional and traditional ways to educate customers about Mobile Money and the risks associated with non-compliance. 

“At the moment we have a radio programme on VOC for all MTN products. We use print and electronic media to share functional information on all our products.

 Through Trade Marketers who do daily calls to agents, they impart knowledge to customers on money laundering and suspicious transacting. Lastly, through road-shows and mall intercepts around the country, Swazi MTN fully utilises opportunities to interact with subscribers directly,” he said. 
  
Money Flight 2022 scheme collapses    
 
Just two months after it was established by a Tsabedze family at Ngogola in the Manzini region, Ponzi scheme, Money Flight 2022, has literally collapsed.

The scheme is now unable to pay back the investments of its members, who are now up in arms with its administrators after realising the sudden twist in the scheme’s state of affairs.  

Some members  invested as much as E3 500 to E4 000 in the scheme after they were promised immediate interest rates of 20%, which were paid the following day of the investment through Mobile Money. 

Fear has now gripped a number of pyramid scheme members as they also suspect that more schemes will crumble.
Some members of the scheme who now feel hard done have vowed to fight to get their money back. This is after the administrators of the scheme also stated that they currently do not have the money needed to pay investors back. 
They reported to the group they were currently sick and would attend to them at a later date when things would come to normality. However, such has not gone down well with a number of the members.  

“I just want my money to be paid back to me immediately and  do not care that some people are now saying they are sick. If we can listen to that it means we will never get our money back.

I have also noticed that the very same administrators were full of tricks in the whole arrangement by including false names that reflected indeed huge monies had been paid out yet such was false. In that way they were able to entice more members to invest huge amounts and now this,” lamented one member.

Some of the members want to teach the Tsabedze family a lesson they will never forget by reporting them to the country’s authorities. They have also revealed that investigations have already ensued which have uncovered that some of the members are relatives of the Tsabedzes who used different surnames to con them their money.

“I wish to warn most of the members that it is the relatives of the Tsabedzes who are mostly against us reporting the matter to the police. They pretend as if they are on our side yet they have also gained a lot from our loss.

If we allow them to do as they please and not bring them before the law we will never get back our money,” added another member.
 
Money will be recovered,  paid back - Administrator  
 
Members of the collapsed Money Flight 2022 pyramid scheme have been assured   they will get their money back although the time frame for this has not been disclosed. 

Addressing the members, Lindiwe Tsabedze apologised profusely for the current state of affairs and their sudden disappearance, but promised that things would normalise. She conceded that the scheme as it were currently does not have money hence it was hard to pay the members their money back. She suggested to the members that they engage each orther in talks  for  the issue to be resolved amicably. 

“Upon a meeting of the administration it was suggested that since all the members know who they paid out money to, they should engage in peaceful talks and find ways how they can pay each other back. The fact of the matter is we do not have money now, but promise to pay all those we owe. Everyone knows the number to which they transferred money to and I urge continuous engagement with each other to solve the situation. Most of us got the money and used it elsewhere so we have nothing now, but we promise to raise it and pay it back. We are very sorry. 

We have all lost something through this, but hopefully the situation will normalise,” pleaded Tsabedze.      

SOURCE:OBSERVER

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