Mobile remittances from UAE to Kenya up 14pc

Xpress Money, a global money transfer brand, has seen a 14 per cent increase in remittances from the UAE that culminate onto mobile wallets in Kenya in the last 2 years.

The brand forecasts an additional increase of 5 per cent by the end of 2017.

Mobile payments are growing worldwide, with the number of active users expected to hit 450 million in 2017. A new World Bank report released in 2017 indicates that mobile wallets have emerged as the cheapest way of conducting a remittance transaction, at fees averaging 3.73 per cent

Kenyans overseas are increasingly realizing the convenience that mobile wallets offer to their beneficiaries back home. In addition to convenience, the affordability of the service has also drawn their attention as they can save the extra money and send it to their families in Kenya.

Arundhoti Banerjee, associate vice president – Strategy & Digital, Xpress Money, said: “m-Pesa has become an indispensable tool for Kenyan expats remitting from overseas. Mobile wallets create transfer corridors that are more agile and affordable when compared to conventional remittance streams.”

“A process of disintermediation lowers costs by shortening the transaction value chain. Xpress Money is very aware of the power of mobile wallet services in offering customers lower fees, financial inclusion and greater convenience. Mobile wallets are particularly advantageous in markets where bank growth and physical branches haven’t kept pace with large audiences and extended geographies – such as in Kenya. We are constantly investing in the mobile services space – either through in-house innovations or by partnering with existing providers with proven technologies. Xpress Money is committed to providing money transfer solutions that help us better serve our customers,” she added.

 TradeArabia News Service