Airtel Kenya is seeking to grow its money transfer service

Airtel

 

Patricia Wambui

Citizens News

The telecommunications company is taking advantage of the move by Communications Commission of Kenya (CCK) to reduce the mobile termination rates.

Airtel Money allows the user to transfer money from the mobile phone to another mobile phone recipient regardless of time and location.

The service also enables the user to top up his mobile phone or another customer's mobile phone. It enables the customer to access and manage his bank account and to pay for his utility bills as well.

Airtel currently has 6,000 agents.

CCK cut the rate mobile phone operators charge each other for interconnecting customers by 34 per cent from Ksh 2.21 to Ksh 1.44.

The termination brought relief to Airtel and other Safaricom competitors since higher rates had hurt their earnings because a significant share of calls head to Safaricom, which remains dominant commanding 80.9 per cent of Kenya’s mobile phone voice traffic with Airtel having only 10.9%.

 

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