Faulu Kenya has entered into a partnership with PesaPoint that will see its customers access cash through the firm’s ATM network.
The strategic partnership aims to widen Faulu Kenya’s reach in its drive to expand a customer base among millions of unbanked Kenyans.
PesaPoint will provide access to its 113 ATMs which are available in 46 towns countrywide.
“We want our customers to enjoy access to their money with ease and affordability as we strive to offer them excellent, dignified services,” said John Mwara, the Faulu Kenya CEO during the signing of the deal on Thursday.
The ATM network will now offer convenience to over 200,000 Faulu Kenya customers through Faulu’s Daraja card — which has been operational for the last eight days — and open up reach to those who do not currently have access to its branch network in remote areas such as North Eastern.
Faulu Kenya joins the rapidly growing family of financial institutions getting connected to the ATM network, which is providing an avenue to dispense innovative services to customers.
Kenya’s micro finance sector currently has more than 50 players offering mainly loans and savings services, most are now moving towards sustainability as they have developed over the years through grant funding.
Faulu Kenya, a deposit taking micro-finance institution, has a network of 26 branches countrywide of which six are in Nairobi.
Mr Mwara said the partnership marked another milestone in the financial sector, which will see it increase the range of services and channels available to the un-banked masses.
“This is keeping in step with expectations of our customers since Faulu Kenya received its deposit taking license from the Central Bank of Kenya in June 2009,” he said.
In January, the bank launched its first e-banking service through a new account, Pesa Chap Chap, which puts it in direct competition with Safaricom and Equity’s M-Kesho, as they both target the same market.
“We don’t see M-Kesho as a threat though because there is still a large number of the un-banked and all we need is a fraction of that market. We have also partnered with several other money transfer services such as Zap to increase our channels,” said Mr Mwara.
The Pesa Chap Chap account allows the holder to save, apply for credit as well as deposit via their mobile phones.
PesaPoint is however likely to encounter difficulties as most clients at the bottom tier of the financial services pyramid prefer withdrawing smaller denominations of Sh100, Sh200 and Sh500, which will prompt the firm to review service charges downwards to accommodate this market.
“Our customers are mostly self-employed and would like to have access to their cash anywhere and in smaller denominations,” said Mr Mwara.
Immediate benefits
It currently costs Sh65 to transact over the PesaPoint ATM, but Bernard Matthewman, the PesaPoint CEO, said a review would be considered depending on the transaction volume they will handle from Faulu Kenya’s clients.
The deal does not offer immediate benefits to PesaPoint as it only generates income from transactions conducted through its infrastructure, hence prospects are low for now.
“We consider this deal as an open opportunity which is likely to start giving back returns over the next one year,” said Mr Matthewman.
Customers will access their approved loans through the ATM network and could in future be able to deposit via the same.
The ATM network, which is part of the Paynet Group operating in East Africa and Zimbabwe, aims to extend the reach of financial services.
“Through the use of technological innovations, PesaPoint continues to effect social change through meeting the needs of the under-banked market via its various platforms,” said Mr Matthewman.
Faulu gained prominence when it became the first micro finance company to issue a bond at the Nairobi Stock Exchange, working in collaboration with Stanbic Bank and Angence Francais de Development, through which it raised Sh500 million.
The micro finance institution begun 19 years ago when the Faulu Loan Scheme was initiated in 1991 to help a handful of entrepreneurs who wanted to do business but could not access services from mainstream banks.














